Accountancy
122
Agriculture, Fishing
2
Finance, Insurance
121
Call Centres
0
Catering & Hospitality
76
Construction, Property
115
Customer services
69
Defence/Armed Forces
56
Education
1
Electronics
75
Engineering, Manufacturing 106
Graduate, Trainees
68
Healthcare & Nursing
90
Human resources
66
IT & Internet
402
Legal
59
Management consultancy 56
Marketing, Advertising, PR 75
Media, Creative
6
Non-profit, Charities
1
Public sector & Services
8
Recruitment sales
85
Retail, Wholesale
65
Restaurant & Food Service 6
Sales
129
Science
16
Secretarial, Administration 24
Security
0
Senior appointments
7
Telecommunications
5
Transport, Logistics
5
Travel, Leisure, Tourism
25
Other
73
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
|
Section: IT & Internet Vacancy 326 |
| Post:Norwegian Technical Support Agent
|
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
|
| Gender |
Has no value
|
| Education: |
no
|
| Work schedule: |
Has no value
|
| Work place: |
Kingston
|
| The announcement text: |
Norwegian Technical Support Agent
The aim is to provide 100% total customer satisfaction, by giving technical eSupport via phone, fax and email. Creating and maintaining call histories, you`ll be expected to take total ownership of your customer`s problem whilst contributing to the overall team goals and objectives.
We ask that you bring an interest in technical Support, with hardware and software PC skills together with fluency in English and Norwegian
An energetic team player, you`ll have excellent communication and listening skills backed with a confident, professional telephone manner.
1. Job Responsibilities
Providing first level Technical Support via Telephone and E-mail for Hardware products to Business Partners and End-Users.
Problem determination and support on difficulties encountered with pre loaded operating systems and software.
Assist with Hardware problem determination throughout the Warranty Period
Escalate to second Level Support when necessary, whilst maintaining ownership of the call.
Taking on extra duties when required e.g.. Updating country procedures, mentoring new Team Members.
2. Terms & Conditions
Location - Greenock, near Glasgow, Scotland
Salary - Ј15,000
"Ongoing" agency contract within the Helpcentre
Company will help with relocation 1 week if required and personal costs up to Ј300
|
| Contact information |
| Employer: |
|
| Email: |
1133@jobincoventry.informnow.com
|
| Phone: |
0131 555 0284
|
|
| |
Publication date: 2009-03-21 05:39:31
|
| |
|
|
